Family
BetterHelp Review
by Unbundled Team
It’s OK not to be OK.
In 2023, around 59.2 million adults in the United States received treatment or counseling for their mental health within the prior 12 months (1).
Plus, according to a 2024 study of telehealth visits in the U.S. Department of Veterans Affairs, more than half of all therapy sessions now take place online or over the telephone (2).
That means getting the help you need has never been easier.
We know that navigating a legal process can be emotionally taxing and can lead to issues with stress, anxiety, and other mental health concerns.
That’s why we’ve reviewed one of the largest online therapy platforms, BetterHelp, to explore how their range of online therapy solutions can help you as you navigate your legal process.
Quick Overview of BetterHelp
BetterHelp is a leading online therapy platform designed to provide accessible mental health support through virtual sessions.
For individuals dealing with the stress and uncertainty of a legal process, BetterHelp offers a practical way to connect with licensed therapists for guidance on managing anxiety, stress, and emotional challenges without the need for in-person visits.
The platform offers a range of communication options, including video calls, phone calls, live chats, and messaging.
BetterHelp’s focus on accessibility and convenience makes it particularly valuable during legal proceedings, where time and emotional resilience are critical.
By providing tools for stress management and emotional clarity, the service helps people face their legal challenges with greater focus and stability.
Advantages of BetterHelp
- Convenience and Accessibility:
As all sessions are conducted online, you won’t need to spend time travelling to appointments. This flexibility is especially useful if you need to attend legal appointments or juggle work commitments.
BetterHelp also accommodates various time zones and schedules so you have mental health support when you most need it. - Affordability:
With costs ranging between $65 and $100 per week, BetterHelp is often more affordable than traditional therapy, which typically costs $100–$200 per session. Financial aid options are also available for qualifying users. - Flexible Communication:
Users can communicate with their therapist through various formats, including messaging and scheduled live sessions. This versatility can be particularly beneficial during legal situations where confidentiality and discretion are key.
- Quick Matching:
Most users are matched with a therapist within 48 hours, ensuring prompt support when it’s most needed. - Specialized Support:
Therapists are trained to address specific issues such as stress management, trauma, and family conflicts—common concerns for those in legal disputes.
Disadvantages of BetterHelp
- No Crisis Support:
BetterHelp is not suitable for individuals in immediate crisis or requiring emergency intervention. - Limited Scope:
Therapists on the platform cannot provide official diagnoses or fulfill court-mandated therapy requirements, making it unsuitable for certain legal obligations. - Dependence on Internet Access:
Reliable internet is essential, which may be a limitation for some users.
Features we love
- Group Seminars: Gain access to over 20 weekly group sessions on topics like stress and relationships.
- Digital Tools: Use interactive worksheets and the journaling feature to complement your therapy sessions.
- Switching Therapists: Easily change therapists if the match doesn’t feel right for any reason.
Customer Feedback
BetterHelp has garnered largely positive reviews from users who appreciate the platform’s convenience and the professionalism of its therapists.
Many reviews highlight the ease of scheduling and the diverse communication options available. For instance, one user shared, “I can actually see progress in my mental health, which is something I haven’t been able to say in 15 years.” This speaks to the platform’s ability to make a meaningful impact on users’ lives.
Another reviewer noted, “Susan is amazing in her insights and conversational approach. I am so glad and blessed to have found her and started healing with her guidance.” This feedback underscores the high-quality therapist matches that BetterHelp aims to provide.
A study published in the Journal of Medical Internet Research found that BetterHelp users reported significant reductions in depression symptoms, highlighting its efficacy.
However, some users expressed concerns about inconsistent therapist availability or the impersonal nature of online therapy compared to in-person sessions.
Why Choose BetterHelp
For those navigating a legal process, the emotional toll can be significant. BetterHelp offers a practical solution for maintaining mental health during this challenging time.
Its affordability, flexibility, and range of therapeutic options make it a valuable resource, especially for individuals balancing legal obligations, work, and personal life.
Overall Summary
BetterHelp excels as a modern, convenient, and cost-effective platform for therapy.
While it may not fulfill specific legal requirements like court-ordered therapy, its accessibility and personalized support can aid those coping with the stress of legal proceedings.
By providing tools to manage emotional well-being, BetterHelp assists users in staying focused and resilient during their legal journeys.
Sources
*1 https://www.statista.com/statistics/794027/mental-health-treatment-counseling-past-year-us-adults/*2 - https://www.ajmc.com/view/veterans-mental-health-care-trends-favor-telemedicine